PAYMENTS, SHIPPING AND RETURNS/REFUNDS
Payments:
We prefer payments to be made through Paypal, as it is a quick and secure method to transfer funds both
domestically and internationally. If you don't have a Paypal account, it is free to sign up for one at
www.paypal.com. However, if you prefer another method of payment, we also accept payment by phone
(530-870-8065) checks, and money orders. Please be aware that personal checks can take up to 10 business
days to clear, so item(s) will not ship until payment has cleared the bank. We strongly discourage sending
cash payments through mail.
Shipping:
Items are shipped within 1 business day of receiving cleared payment. Occasional delays may occur due to
a high volume of packages being shipped. UPS is our default shipping carrier. If you prefer to have
packages shipped using another method, please contact us to make arrangements. Tracking numbers will be
emailed if available.
Shipping times refer to business days. Saturday deliveries may be available to certain areas for a charge.
Please contact us if you need a Saturday delivery.
Shipping prices are determined by weight and dimensions of the package, as well as the destination.
Multiple purchases will be combined to save cost of shipping.
Please refer to the Contact Us page if you need a shipping quote.
Returns or Refunds:
We accept returns or exchanges within thirty (30) days of original purchase date. Please contact us if you
plan on returning or exchanging an item. Items must be returned in unused condition. Please do your
research when purchasing. Return shipping costs are at buyer's expense unless a mistake was made on our
part.
Damages and Claims
If your item(s) were damaged during transit, please leave in original packaging and condition and contact
us immediately so that we may start a claim on your behalf. If possible, please send photos of damaged
item(s) to mike@old-stf.com.
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Payments:
We prefer payments to be made through Paypal, as it is a quick and secure method to transfer funds both
domestically and internationally. If you don't have a Paypal account, it is free to sign up for one at
www.paypal.com. However, if you prefer another method of payment, we also accept payment by phone
(530-870-8065) checks, and money orders. Please be aware that personal checks can take up to 10 business
days to clear, so item(s) will not ship until payment has cleared the bank. We strongly discourage sending
cash payments through mail.
Shipping:
Items are shipped within 1 business day of receiving cleared payment. Occasional delays may occur due to
a high volume of packages being shipped. UPS is our default shipping carrier. If you prefer to have
packages shipped using another method, please contact us to make arrangements. Tracking numbers will be
emailed if available.
Shipping times refer to business days. Saturday deliveries may be available to certain areas for a charge.
Please contact us if you need a Saturday delivery.
Shipping prices are determined by weight and dimensions of the package, as well as the destination.
Multiple purchases will be combined to save cost of shipping.
Please refer to the Contact Us page if you need a shipping quote.
Returns or Refunds:
We accept returns or exchanges within thirty (30) days of original purchase date. Please contact us if you
plan on returning or exchanging an item. Items must be returned in unused condition. Please do your
research when purchasing. Return shipping costs are at buyer's expense unless a mistake was made on our
part.
Damages and Claims
If your item(s) were damaged during transit, please leave in original packaging and condition and contact
us immediately so that we may start a claim on your behalf. If possible, please send photos of damaged
item(s) to mike@old-stf.com.
<< back
